Self Scheduling

Consumers Energy Appliance Recycling Program

Consumers Energy customers can use this tool to schedule their own no-cost appliance pickup.
Preliminary Eligibility Requirements:

Active Consumers Energy electric account
Eligible appliances must be in working condition and must be plugged in at the time of pickup
Pickups of dehumidifiers and air conditioners must coincide with the pickup of refrigerator and freezer
Additional terms and conditions, including size requirements apply

I’d like to schedule an appliance pick up.

I'd like to reschedule or cancel my appointment.

*Required

Your First Name *

Your Last Name*

Email*

Your Name may be different than the Account Holder's Name.
Email and Text will be used for appointment confirmation.

Account Holder Primary Phone*

Is this a Mobile Phone

Alternate Phone

Service Address ZIP Code *

How did you hear about this program?

Did you receive a promotional code?

ELIGIBILITY REQUIREMENTS AND TERMS AND CONDITIONS

Program eligibility requirements

Active Consumers Energy electric account
Eligible appliances:

Refrigerators (10 – 30 cubic feet)
Freezers (10 – 30 cubic feet)
Room air conditioners
Dehumidifiers

Appliance(s) must be in working condition and plugged in at the time of pickup.
Limit of 2 large appliances (refrigerators and/or freezers) per year.
Limit of 4 small appliances (room air conditioners and/or dehumidifiers) per year.
Pick up of small appliances MUST coincide with the pick-up of a large appliance.
Refrigerators and freezers must be empty, defrosted and clean.
Water supply to appliances must be disconnected in advance of the scheduled pickup.
Room Air conditioners must be removed from windows prior to the scheduled pickup.
Appliances must be clearly and safely accessible.
Safe removal of the appliance(s) must occur without modifications to the home.
Someone over the age of 18 must be present at time of collection, unless otherwise arranged in advance.
Authorized signature is required to authorize the removal of the appliance(s) to be recycled.

This Program is valid for residential customers only. In order to be eligible, customers must utilize electric distribution service from Consumers Energy and further meet the eligibility requirements of the Program Eligibility Requirements (attached).
INFORMATION RELEASE
Customer agrees that Consumers Energy may include customer’s name, address, Consumers Energy account number, Consumers Energy services and resulting energy savings (“information”) in a database hosted by a contractor of Consumers Energy and such information may be included in reports or other documentation submitted to Consumers Energy, and/or the Michigan Public Service Commission (“Reports”). Consumers Energy will treat such information as confidential.

If you have entered a mobile phone number or another number that you later convert to a mobile phone number, you agree that we may contact you at this number. You also agree to receive calls and messages such as pre-recorded messages, calls and messages from an automated dialing system, or text messages. Normal mobile phone charges may apply.
APPROVAL, VERIFICATION AND INSPECTION
Consumers Energy reserve(s) the right to verify all measures.
LIMITED TIME AND FUNDING
The program has a limited time and budget. Consumers Energy has the right to discontinue Program at any time without notice.
LIMITATION OF LIABILITY
IN NO EVENT WILL CONSUMERS ENERGY BE LIABLE WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY OR OTHERWISE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CONNECTED WITH OR RESULTING FROM PARTICIPATION IN THE PROGRAM.
DISCLAIMER/WARRANTY
Neither Consumers Energy nor any of its affiliates guarantees the energy savings or makes any warranties associated with the measures eligible under this program. Consumers Energy has no obligations regarding, and does not endorse or guarantee any claims, promises, work, or equipment made, performed, or furnished by any contractor or equipment vendor that sells or installs any energy efficiency measure. Consumers Energy makes no warranties or representations of any kind, whether statutory, expressed, or implied, including without limitations, warranties of merchantability or fitness for a particular purpose regarding the manufacturer or vendor. In no event shall Consumers Energy or CLEAResult be liable for any incidental or consequential damages.
PROPERTY RIGHTS
The customer represents that the customer owns the appliance(s) to be recycled and that any necessary landlord’s consent has been obtained.

I understand and accept the Eligibility Requirements And Terms And Conditions.

Back

Consumers Energy Appliance Recycle Program

Units less than 10 cubic feet or greater than 30 cubic feet are not eligible for this program. If your appliance does not closely resemble any of the image below, or if you are unsure of the size of the unit, please contact us at 888-990-2246 for assistance.

Click on your appliance size to check eligibility

REFRIGERATORS

Dorm-Fridge 3.0 - 5.0 cu ft

Small Fridge 5.0 - 9.9 cu ft

Full Size 10-30 cu ft

Side by Side 10-30 cu ft

FREEZERS

Small Chest 1.0 - 3.0 cu ft

Small Upright 5.0 - 9.9 cu ft

Full Size Upright 10 - 30 cu ft

Full Size Chest 10 - 30 cu ft

Unit Type

Location of Unit

Configuration of Unit

Confirm your unit is between 10-30 cu ft

Is Unit Working?

Save Unit

Note:
. Account holders are eligible to recycle up-to two large appliances (refrigerators and/or freezers) and up-to four small appliances (room air conditioners and/or dehumidifiers) per year.
. Pickups of small appliances must coincide with the pickup of large appliances.

Unit Type	Location of Unit	Configuration of Unit	Unit is between 10-30 cu ft	Is Unit Working?
No Unit Selected

Back

Continue

Consumers Energy Appliance Recycle Program

Rebate check will be made payable to the account holder on record at the time of pickup.

Is rebate mailing address the same as the pickup address?

Street 1

Street 2

City

State

Zip

Is the refrigerator and/or freezer emptied,defrosted and wiped out of foreign matter?

I agree I am the owner of all appliances to be recycled.

I understand that I must provide a clear and safe path with access to all units as pickup crews are not equipped to move items in or around the unit.

Back

Submit Unit(s)

Consumers Energy Appliance Recycle Program

Electric Utility

If you are the Account Holder click here

Rebate will be paid to current Account Holder.

Electric Utility Account # (Please enter if available)

Account Holder First Name*

Account Holder Last Name*

Details about your home

Service Street # *

Service Street Name *

Service Apt #/ Lot#/ Unit #

City*

State*

Zip*

Back

Continue

You are not eligible for this program at this time. If you have any questions please contact us at 877-448-9433.

Ok Back

What's a good time for us to visit?

We routinely collect appliances throughout the lower peninsula for Consumers Energy residential electric customers.

If a date is not available, we invite you to contact our Customer Service Center at 1-888-990-2246 concerning future appointment times or request that a Customer Service Agent contact you by emailing ConsumersApplianceRecycling@clearesult.com.

Back

You are all set!

Thank you for scheduling an appointment.
Your reservation will be confirmed upon validation of account status and eligibility requirement.
Reservation Number:
Your appointment is booked for .

Thank You

Eligibility check fail!

Consumers Energy Appliance Recycling Program

Search for your appointment.

Consumers Energy Appliance Recycle Program

Consumers Energy Appliance Recycle Program

Great! Let's make sure you are eligible.

Consumers Energy Appliance Recycle Program

Electric Utility

Details about your home

What's a good time for us to visit?

You are all set!

	Looks like the appointment time you selected is no longer available. Please select another time.