Consumers Energy customers can use this tool to schedule their own no-cost appliance pickup. Preliminary Eligibility Requirements:
Click on your appliance size to check eligibility
You are not eligible for this program at this time. If you have any questions please contact us at 877-448-9433.
We routinely collect appliances throughout the lower peninsula for Consumers Energy residential electric customers.
If a date is not available, we invite you to contact our Customer Service Center at 1-888-990-2246 concerning future appointment times or request that a Customer Service Agent contact you by emailing
With an overwhelming response to these programs, appointments are going fast! Please call (877) 644-6674 to speak with a customer service representative to schedule your appointment. We look forward to serving you.
Thank you for scheduling an appointment.
Your reservation will be confirmed upon validation of account status and eligibility requirement.
Your appointment is booked for .